Effective Date: July 2026

These Terms & Conditions govern all bookings made with Travel Light with La (“the Company”). By making a booking or participating in a trip, you agree to be bound by these Terms & Conditions.

1. Bookings

A booking is only confirmed once the required deposit has been received.

Travel Light with La reserves the right to decline or cancel any booking at its discretion where necessary.

2. Deposits & Payments

  • All deposits are strictly non-refundable.
  • The remaining balance must be paid by the due date communicated during the booking process.
  • Failure to pay by the due date may result in cancellation of your booking and forfeiture of your deposit.

3. Cancellation by the Traveller

If you cancel your booking:

  • More than 20 days before departure, you may be eligible for a refund of payments made, excluding the non-refundable deposit and any unrecoverable costs incurred on your behalf.
  • Cancellations 20 days prior to trips will result in forfeiture of the full payment.

All cancellations must be submitted in writing.

4. Refunds

Approved refunds will be processed within 30 business days.

Refunds will be made using the original payment method where reasonably possible.

5. Changes or Cancellation by the Company

Travel Light with La may change or cancel a trip due to circumstances beyond its reasonable control, including weather conditions, natural disasters, government restrictions, supplier issues, safety concerns, or insufficient bookings.

Where possible, customers will be offered:

  • an alternative departure date;
  • a comparable trip; or
  • an appropriate refund, less any non-recoverable third-party costs.

The Company is not responsible for additional expenses such as flights, accommodation, visas, insurance, or loss of income.

6. Itinerary Changes

Trip itineraries may change due to weather, operational requirements, supplier availability, safety considerations, or other unforeseen circumstances.

Reasonable substitute arrangements will be made where possible.

7. Traveller Responsibilities

Travellers are responsible for:

  • Arriving on time.
  • Holding valid travel documents where required.
  • Informing the Company of relevant medical conditions before departure.
  • Following all lawful instructions given by guides and tour leaders.
  • Treating fellow travellers, staff, accommodation providers, and property with respect.

Travel Light with La reserves the right to remove any traveller whose behaviour is unsafe, disruptive, abusive, or unlawful. No refund will be provided in these circumstances.

8. Travel Insurance

Travel insurance is strongly recommended.

Travel Light with La accepts no responsibility for costs that would ordinarily be covered by travel insurance, including cancellations, medical expenses, lost luggage, or personal belongings.

9. Indemnity

Participation in travel activities involves inherent risks.

All travellers must complete and sign an Indemnity Form before departure.

To the fullest extent permitted by South African law, Travel Light with La, its owners, employees, contractors, guides, and suppliers shall not be liable for any injury, illness, loss, theft, damage, delay, accident, or unforeseen event occurring before, during, or after the trip, except where liability cannot legally be excluded.

10. Personal Liability

Travellers remain personally responsible for:

  • Traffic fines
  • Damage to accommodation or vehicles
  • Legal penalties
  • Damage caused through negligence or unlawful conduct

These costs remain the sole responsibility of the traveller.

11. Photography

Travel Light with La may take photographs or videos during trips for promotional purposes.

If you do not wish to appear in promotional material, you must notify the Company in writing before the trip begins.

12. Force Majeure

The Company shall not be liable for delays, cancellations, or failure to perform its obligations due to events beyond its reasonable control, including but not limited to severe weather, pandemics, natural disasters, civil unrest, strikes, government restrictions, or transport failures.

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of the South African courts.

14. Acceptance

By paying a deposit, completing a booking, or participating in a trip organised by Travel Light with La, you confirm that you have read, understood, and agree to these Terms & Conditions.